Privacy policy

Introduction

Welcome to VerveNuit. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vervenuit.com and make purchases of our products, including Dresses, Tops, Bottoms, Sets, and Outerwear. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you place an order or contact us.
  • Transaction and Payment Data: Details of purchases you make (e.g., product type, size, color) and payment information. Please note, we do not store full credit card details; payments are processed by secure third-party payment gateways.
  • Communication Data: Correspondence when you contact our customer support via email.

Automatically Collected Information:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and clickstream data, collected via cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, manage payments, and arrange shipping.
  • To communicate with you regarding your order, provide customer support, and respond to inquiries sent to [email protected].
  • To improve, personalize, and optimize our website, product offerings, and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you marketing communications (e.g., newsletters, promotions) if you have opted in. You may opt-out at any time.

Legal Basis for Processing (GDPR Compliance)

For users within the European Economic Area (EEA), our processing of your personal data is based on:

  • Contract: Processing necessary to fulfill our sales contract with you.
  • Consent: Where you have given clear consent for specific purposes, such as marketing.
  • Legitimate Interests: For our operational business needs, provided they are not overridden by your rights.
  • Legal Obligation: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share information with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, IT hosting, and analytics providers, who assist in our operations under strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of VerveNuit, our customers, or others.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL), secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal claims).

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, correct, or update your data.
  • The right to request deletion of your data (right to be forgotten).
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time, where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze trends, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]